About Us

Welcome to Flogas

Call us on 0800 574 574

Hello, and welcome to Flogas

We help our customers live life connected, by providing energy to homeowners and businesses whenever and wherever they need it.

For over 35 years we’ve been offering our customers freedom and choice, so you can trust us to keep your home safe, warm, and to get your business moving.

There’s more to us than just LPG, we’re empowering communities to make a difference and are committed to shaping a sustainable future. The communities we serve are at the heart of our business. Our dedicated team of energy experts work across the UK to make a difference to our customers homes and businesses.

Lee Gannon
Managing Director

Home customers

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Business customers

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Off-grid? It’s time to go with the Flo…

If you don’t have access to mains gas, don’t worry – we’re here to help. 365 days a year we supply LPG, LNG, Autogas and innovative solutions such as Carbon Offsetting to home and businesses throughout England, Scotland and Wales so wherever you are, we’ve got you covered.

We have more UK depots than any other LPG supplier so wherever you are, you can become part of the Flogas family.

The history of Flogas

Flogas Britain developed as a national supplier of Liquefied Petroleum Gas (LPG) through a series of acquisitions starting with the purchase of Portagas in 1984, followed by Alta Gas in 2001, British Gas LPG in 2002 and Countrywide LPG plc. in 2018.

Flogas Britain is part of DCC plc, a FTSE100 company. DCC plc operates across four divisions – DCC Technology, DCC Healthcare, DCC Retail & Oil and DCC LPG.

That said, looking after our customers’ individual needs remains our top priority.

Our customers…

…always at the heart of everything we do

Our customers come first, and we want to make sure that they feel a part of our family. Since 1984 we have been committed to making sure we help and support anyone who asks us to supply their LPG. We’re proud that our customers stay with us for ages.

We even have a royal warrant and make sure that every single one of our customers gets the same standard of quality and service.

Download our customer charter

over 1 year ago

Great service

Great service. Thank you.

Steve Bobbin

over 1 year ago

Give me time to get up in the morning!!!!

Delivery at 6.55am was a bit of a shock!

Guy Aston

over 1 year ago

First time purchase

First time I’ve used Flogas and pleased the gas bottle arrived within a few days of ordering. Would be better if a delivery date could be agreed, however, as I was away from home when it was delivered which meant I had to get a neighbour to store it until I returned.

Our Values

Safety

For us, safety comes first

Our first priority is the safety of all who may be affected by our business activities.

Nothing we do is so important that it cannot be done safely, every time

We believe safety to be a foundation of our sustainable business success.

Integrity

Our business is built on trust and respect

Being honest, open, accountable and fair is in our nature.

We inspire others by being true to ourselves and treating people with respect and dignity.

We lead by example and take pride in delivering on our promises.

Partnership

We are stronger together

We are passionate about sustainable partnerships.

We seek to develop mutually beneficial, long-term relationships, founded on trust and respect.

We support each other and combine our talents to achieve our mutual ambitions.

Excellence

We are driven to excel in everything we do

We use our skills and expertise to enhance our customer experience.

We focus our energy on continuous improvement.

We work together to achieve high performance.

Our Commitments

Reliability

We ensure our customers receive the LPG they need via our wide delivery network. And if you go down the renewable energy route, we’ll make sure you get a great, reliable system that requires minimal maintenance. What’s more, our customer support staff are here for you every step of the way.

Environmental awareness

We take our green credentials very seriously and continuously work towards reducing our impact on the environment. We’ve been awarded the Carbon Trust Standard, which recognises our commitment to the planet. And we’re very proud to be able to provide green energy solutions to our customers.

Innovation

We like to stay ahead of the game when it comes to alternative energy solutions. We’re always on the lookout for new technologies that could benefit our customers and we work with some of the most cutting-edge manufacturers in the renewable energy industry. And when it comes to switching customers from oil to LPG – we offer innovative designs and bespoke solutions which switch them over seamlessly.

Safety

Safety is an essential part of our work. Which is why we have a rigorous safety policy and conduct regular inspections of our customers’ LPG installations.

We adhere to strict industry standards as specified by the UKLPG – the UK’s LPG trade association, and work in line with COMAH (Control of Major Accidents Hazards). And our 24-hour Emergency Team is on standby to assist around the clock.