Frequently Asked Questions
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General
How Can I Cancel My Contract?
How do I contact customer services?
How do you calculate the monthly budget where no delivery history exists?
When will I receive my requested/agreed refund?
Can I set up a Direct Debit online?
What is my account balance?
I want to query my invoice, how can I do this?
Propane vs Butane – what’s the difference?
Do you inform me when my gas delivery is going to be made?
How environmentally friendly is LPG?
My business is currently using oil – can I swap?
What part of the equipment is my responsibility?
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