Frequently Asked Questions
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General
How Much VAT Should I be Paying on my Gas Bills?
What is a Standing Charge?
What’s my account number?
What is the calorific value for LPG?
How do I authorise my partner on the account ?
The account holder has passed away, what do I need to do?
How do I change my name on the account as I have got married ?
How do I make a complaint?
I am moving house, what do I need to do?
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